#1 Recognize and understand the 5 composite scales and 15 subscales of emotional intelligence. #2 Interpret and illustrate how each subscale impacts your role and different stakeholders in your industry. #3 Examine connections between specific subscales and personal and professional experiences through reflective practice. #4 Evaluate current strategies and identify new strategies that can be used for effective interaction with others. #5 Develop strategies that can be integrated in the workplace to foster the development of emotional intelligence.