Emotional Intelligence

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Learning Objectives

  • #1

    Recognize and understand the 5 composite scales and 15 subscales of emotional intelligence.

  • #2

    Interpret and illustrate how each subscale impacts your role and different stakeholders in your industry.

  • #3

    Examine connections between specific subscales and personal and professional experiences through reflective practice.

  • #4

    Evaluate current strategies and identify new strategies that can be used for effective interaction with others.

  • #5

    Develop strategies that can be integrated in the workplace to foster the development of emotional intelligence.