Recognize and understand the 5 composite scales and 15 subscales of emotional intelligence.
Interpret and illustrate how each subscale impacts your role and diﬀerent stakeholders in your industry.
Examine connections between speciﬁc subscales and personal and professional experiences through reﬂective practice.
Evaluate current strategies and identify new strategies that can be used for eﬀective interaction with others.
Develop strategies that can be integrated in the workplace to foster the development of emotional intelligence.