Develop your Emotional Intelligence to improve relationships, defuse conflict, reduce stress, and effectively overcome life's challenges.

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Learning Objectives

How we process our emotions impacts how we perceive ourselves and how we express ourselves to others. It also impacts our relationships (personal and professional), the decisions that we make, and how well we are able to manage the stress that we experience. Being emotionally intelligent is about building self-awareness, and using our emotions in the most effective way in our day-to-day interactions, the decisions that we make, and the work that we are engaged in.

  • Recognize and understand the 5 composite scales and 15 subscales of emotional intelligence.

  • Interpret and illustrate how each subscale impacts your role and different stakeholders in your industry.

  • Examine connections between specific subscales and personal and professional experiences through reflective practice

  • Evaluate current strategies and identify new strategies that can be used for effective interaction with others.

  • Develop strategies that can be integrated in the workplace to foster the development of emotional intelligence

View Course Curriculum

Check out the modules and what is included in each lesson!

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Meet Your Instruction

Rumeet Billan

Chief Learning Architect

Rumeet Billan

Dr. Rumeet Billan completed her PhD at the University of Toronto and has designed award-winning programs, courses, and training sessions across industries and sectors. She led the groundbreaking national research study on Tall Poppy Syndrome which reveals the impact of the silent systemic syndrome on women in the workplace. In 2020, she co-led the Canadian Happiness at Work study, in partnership with the Canadian Mental Health Association. Named one of Canada’s Top 100 Health Leaders in 2021, Canada’s Top 10 Power Women in 2020, and twice named one of Canada’s Top 100 Most Powerful Women, she serves on the Board of Directors of CODE and G(irls)20. For details visit www.rumeetbillan.com